Maintenance Triage
An agent that receives tenant maintenance requests, categorises urgency, and routes them to the right contractor or team automatically.
Property managers and developers use Lua agents to handle the repetitive, high-volume communication that eats into every team's day, so people can focus on the properties and tenants that need them most.
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An agent that receives tenant maintenance requests, categorises urgency, and routes them to the right contractor or team automatically.
Agents that answer prospective tenant questions, schedule viewings, and follow up on applications, day or night.
Automated, on-brand responses to routine tenant questions, freeing your team for the conversations that need a human.
First agent live in under 10 days
Full implementation in 6–8 weeks
Built around the property management systems you already use
Exclusive Benelux implementation partner for heylua.ai
These are starting points, not fixed products. We connect an agent to the property tools, data and approval steps your team already uses, then shape it around the work that matters most.
Answers unit questions, qualifies prospective tenants, schedules viewings and hands warm leads to the right colleague.
Captures issue details, assesses urgency, routes work to the right contractor and keeps tenants updated.
Consolidates property data, flags exceptions and prepares clear owner or management updates.
Handles routine multilingual questions, document requests and payment-status enquiries, escalating sensitive cases to people.
Need something different? We map the workflow first, then design the agent, guardrails and human handovers around your organisation.