Route Planning
Agents that optimise delivery routes in real time, adjusting for traffic, capacity, and last-minute changes.
AI Agents for Logistics
Logistics teams use Lua agents to optimise route planning, shipment tracking, and operational communication, so dispatchers spend less time on the phone and more time solving problems.
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What We Build
Shipment Tracking
Agents that proactively update customers and internal teams on shipment status, without a dispatcher having to be asked.
Operational Communication
Agents that coordinate between drivers, warehouses, and customers, keeping everyone aligned automatically.
Why Logistics Teams Choose Lua
First agent live in under 10 days
Full implementation in 6–8 weeks
Built around the fleet and warehouse systems you already use
Exclusive Benelux implementation partner for heylua.ai
Any AI Agent You Can Imagine. Built Around Your Use Case.
These are starting points, not fixed products. We connect an agent to your transport, warehouse and customer-service systems, then tailor it to your routes, rules and escalation paths.
Shipment Visibility Agent
Pulls live status from transport and carrier systems, answers customer enquiries and provides proactive updates.
Exception Management Agent
Detects delays, damage or missing information, prioritises cases and routes each exception to the right operator.
Capacity Coordination Agent
Consolidates order and capacity information, proposes assignments and prepares decisions for human approval.
Documentation Agent
Checks transport, delivery and customs documents for completeness and follows up when required information is missing.
Need something different? We map the operational workflow first, then design the agent, permissions and human decision points around it.